Fortifying networks for prolonged telework: the pandemic and beyond

This article was originally published on American City and Country online at americancityandcountry.com

The impact of the COVID-19 pandemic on telework was swift and profound. By early April, about half of the American workforce, including state and local government workers, was telecommuting full-time. In a reversal of the prevailing trend of minimizing work-from-home options for government employees, department heads including 61 percent of local governments directed staff to transition to telework. Now, the big question is whether – and to what extent – does telework become a permanent option?

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